Shipping Policy

1. Processing & Delivery Times

At Lunico, we aim to deliver your orders as quickly as possible. Our estimated shipping times are:

• Standard Processing Time: Orders are processed within 1-2 business days.
• Estimated Delivery Time: We strive to deliver orders within 4 days, but shipping may take up to 2 weeks depending on your location and carrier delays.

2. Shipping Rates & Carriers

• Shipping costs are calculated at checkout based on your location.
• We partner with trusted carriers to ensure safe and timely delivery.

3. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Please allow 24-48 hours for tracking updates to appear.

4. Delays & Issues

While we aim for fast delivery, unexpected delays may occur due to factors beyond our control, such as:

• High order volumes
• Weather disruptions
• Customs processing (for international orders)

If your order is delayed beyond 2 weeks, please contact us at lunicohelpdesk@gmail.com, and we’ll do our best to assist you.

5. Lost or Stolen Packages

Lunico is not responsible for lost or stolen packages after they have been marked as delivered. If you experience an issue, please contact the carrier directly or reach out to us for assistance.

6. Address Accuracy

Customers are responsible for providing the correct shipping address. We are unable to reship orders if an incorrect address is provided.

7. Policy Updates

Lunico reserves the right to update this shipping policy at any time. Changes will be posted on this page.